Testimonials
Client trust is earned through proven delivery. These testimonials reflect our ability to consistently meet complex RCM demands while enabling growth, compliance, and sustainability.
“We have been struggling with our payment collection rates at our radiology billing. We were losing a lot of money on unpaid accounts and were recommended by QWay Healthcare for our payment collection services. They have helped us to improve our collection rates by over 20% resulting in clearing our revenue funnel. Go for it!”
Ryan Thompson
Radiologist from Texas
“As a pediatric physician I was having a lot of trouble with denials from insurance companies and spending a lot of energy figuring out about my claims were being denied. I decided to try QWay Healthcare for my medical billing services, and I’m so glad I did! They have helped me to reduce my denial rates by over 50%. I would recommend QWay Healthcare to any physician who is struggling with denials.”
Emily Turner
Pediatrician - New Jersey
“We were struggling with coding accuracy at our hospital and losing money on a lot of claims because they were being denied due to inaccurate coding. We decided to try QWay Healthcare for our end-to-end medical billing services. They have helped us to improve our coding accuracy by over 90%. This has resulted in a significant increase in our revenue. Would definitely recommend their services.”
James Anderson
RCM Director from a Hospital in Ohio
Old AR is the unpaid balance on claims that have gone past the 90-day mark without payment. The usual causes are a denial nobody worked, a payer that never responded, or a claim that stalled after a rejection. These accounts lose value every month they sit, because each one moves closer to the payer’s timely filing or appeal deadline.
Each aged account gets reviewed against the payer’s last response and sent down one path: follow up with the insurer for status, correct and resubmit, appeal the denial, or write off if the filing and appeal windows have closed. Our team starts with the oldest and highest balances and tracks status changes through EDI reports, so the aged balance drops as claims get resolved instead of aging further.
Often the claim missed the payer’s timely filing limit, which differs from one payer to the next. Others were denied for missing authorization (CO-197), a duplicate claim (CO-18), medical necessity (CO-50) or missing information (CO-16), and nobody appealed or corrected them. Many were simply never followed up with the insurer after submission. Once the account history shows which of these happened, the next step is clear.
Yes. We take on follow-up with insurers, denial investigation, appeals, recovery of backlogged claims and monthly reporting. A dedicated project manager is your single point of contact, so your in-house team can stay on current claims while we work the backlog.
We compare the ATB (Aged Trial Balance) report before and after the project, looking at the share of AR sitting past 90 days and your days in AR. We also report the amount collected against the balance worked, split by payer and aging bucket, in the monthly report. That shows which payers and denial types are still producing aged claims.