Clearinghouse Experts
Employ dedicated enrollment specialists to handle insurance enrollments through clearinghouses based
on the practice's needs.
What does QWay HealthCare EHR support do?
QWay HealthCare supports EHR software companies by providing effective solutions to critical software
issues and identifying preventive strategies to avoid recurring problems. Our EHR support enables
healthcare professionals to get the most out of their systems by assisting with onboarding, navigating
new features, and resolving technical challenges.
Web Support
Chat Support
Voice Support
Email Support
What do we do for Customer Success
We provide responsive assistance for clinical workflows, practice operations, and non-billing concerns
to ensure smooth day-to-day functioning for our customers.
New Provider Orientation
Conduct training sessions and Q&A; forums for newly onboarded providers, guided by our expert
training team.
Workflow Support
Address customer queries related to clinical workflows, practice management, and non-billing issues
with responsive support.
Complete Feature Setup
Activate and enroll Speech-to-Text, eRx, EPCS, and RTE functionalities for new users, along with
uploading essential data like demographics, fee schedules, custom procedures, referrals, and CCDAs.
Customized Clinical Forms
Build and customize clinical note forms tailored to each customer’s unique requirements.
Onboarding Assistance
Support the onboarding process with implementation specialists to ensure providers and practices are
smoothly transitioned and live on the EHR platform.
What makes us Unique?
We provide expert customer support specifically designed for EHR software companies
Our team ensures fast issue resolution to maintain uninterrupted operations
Support is available through phone, email, and online chat for your convenience
We offer training to enhance the skills and efficiency of your EHR support team
Our staff is well-versed in both technical knowledge and professional communication
With over 15+ years of experience, we are established leaders in the RCM industry
We manage customer support so your team can focus on product development
We prioritize your goals and needs, offering service beyond the typical vendor relationship
Advantages of EHR customer support
Identifies issues and provides effective solutions to EHR software companies
Addresses critical software problems with a proactive approach
Resolves client queries to improve customer experience
Converts issues into actionable solutions
Supports smooth business scaling through stable software performance
Let’s Collaborate With Us!
Fill out the form below, and we’ll arrange a consultation at a time most suitable for you.
Ongoing Support