Testimonials
Client trust is earned through proven delivery. These testimonials reflect our ability to consistently meet complex RCM demands while enabling growth, compliance, and sustainability.
“We have been struggling with our payment collection rates at our radiology billing. We were losing a lot of money on unpaid accounts and were recommended by QWay Healthcare for our payment collection services. They have helped us to improve our collection rates by over 20% resulting in clearing our revenue funnel. Go for it!”
Ryan Thompson
Radiologist from Texas
“As a pediatric physician I was having a lot of trouble with denials from insurance companies and spending a lot of energy figuring out about my claims were being denied. I decided to try QWay Healthcare for my medical billing services, and I’m so glad I did! They have helped me to reduce my denial rates by over 50%. I would recommend QWay Healthcare to any physician who is struggling with denials.”
Emily Turner
Pediatrician - New Jersey
“We were struggling with coding accuracy at our hospital and losing money on a lot of claims because they were being denied due to inaccurate coding. We decided to try QWay Healthcare for our end-to-end medical billing services. They have helped us to improve our coding accuracy by over 90%. This has resulted in a significant increase in our revenue. Would definitely recommend their services.”
James Anderson
RCM Director from a Hospital in Ohio
Behavioral and mental health billing involves managing insurance claims for services provided by psychiatrists, psychologists, therapists, counselors, and other mental health professionals. It includes coding diagnoses and treatments, verifying insurance coverage, submitting claims, and following up on reimbursements.
Common challenges include insurance coverage limitations, prior authorization requirements, complex coding rules, extensive clinical documentation, claim denials, and payer-specific reimbursement policies. Addressing these challenges helps improve billing accuracy and reduce payment delays.
Behavioral and mental health billing commonly uses CPT codes for psychotherapy, psychiatric evaluations, and medication management, along with ICD-10-CM codes for mental health diagnoses. HCPCS codes may also apply to certain services. Accurate code selection depends on the service provided, documentation, and payer requirements.
Mental health providers can reduce claim denials by verifying patient eligibility, confirming authorization requirements, maintaining complete clinical documentation, using accurate diagnosis and procedure codes, and submitting claims within payer deadlines. Regular claim reviews and timely follow-ups also help prevent recurring billing issues.
Outsourcing behavioral and mental health billing can reduce administrative workloads, improve claims processing accuracy, streamline authorization management, and support timely reimbursement. QWay Healthcare provides specialized billing support, claims follow-up, and denial management to help mental health practices improve revenue cycle efficiency.