Did you know that the US Department of Labor estimated from the American Association of Retired Persons (AARP) reports that over 200 million medical claims get denied every day? But the most shocking part is that over 60% are simply ...
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Customer support is an extremely dynamic concept that has several aspects to it. There are many qualities that customer support executives must possess. One of the crucial ones among them is active listening skill. This means you have to go ...
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Customer satisfaction is the ultimate goal of any organization in all kinds of fields. Providing a product or service does not end the relationship between the customer and the company. If you want to retain your customers for a long ...
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Have you ever wondered which part of the business is tougher- finding new clients or retaining old ones? You might be surprised to know that retaining your previous clients is a much delicate job than searching for new ones. In ...
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